Order Processing Time
All orders of standard products are shipped in 5 to 10 business days with the exception of the Alive sit-stand desk and the YouToo ergonomic chair, which both ship in 10 to 20 business days. Please note that the number of business days represents when the orders ship from our fulfillment centers. The orders are delivered on average 2 to 10 business days following the shipping date.
All custom orders ship in 4 to 6 weeks. All items that aren’t sold on the websites ergonofis.com ergonofis.ca and us.ergonofis.com are to be considered custom products.
Shipping Information for desks*:
Canada’s major city hubs (GTA, Montreal)
ergonofis ships all desk orders via a white glove service. You will receive an email in 5 to 10 business days following your order to notify you of the shipping. You will then be contacted in the following 3 to 7 business days by a local partner to schedule the delivery.
Canada’s any other city
ergonofis ships all orders with standard carriers (Purolator, FedEx, and UPS) or with a local partner. You will receive an email with the tracking information when the order is ready to ship (5 to 10 business following your order).
United states of America
ergonofis ships all orders with standard carriers (Purolator, FedEx, UPS, and DHL) or with a local partner. You will receive an email with the tracking information when the order is ready to ship (5 to 10 business following your order).
International
We ship to international destinations in a case by case basis. The pricing and the lead times for International orders will be sent out to you as a quote 1 to 3 business days after a quote has been requested. Please contact us at info@ergonofis.com for international orders.
* 5 to 10 business days must be added on top of these lead times for The Alive sit-stand desk and the YouToo ergonomic chair.
Estimated delivery times based on your location**
Country / State or province, City |
Delivery time |
Carriers |
Canada |
|
|
Alberta |
5 to 15 days |
Purolator, UPS |
British Columbia |
5 to 15 days |
Purolator, UPS |
Vancouver (GVA) |
5 to 20 days |
Local Partner |
Manitoba |
5 to 12 days |
Purolator, UPS |
New Brunswick |
5 to 12 days |
Purolator, UPS |
Newfoundland and Labrador |
5 to 15 days |
Purolator, UPS |
Nova Scotia |
5 to 12 days |
Purolator, UPS |
Ontario |
5 to 10 days |
Purolator, UPS, Dicom |
Toronto (GTA) |
5 to 15 days |
Local Partner |
Prince Edward |
5 to 12 days |
Purolator, UPS |
Quebec |
5 to 10 days |
Purolator, UPS, Dicom, FedEx |
Montreal (GMA) |
5 to 10 days |
Local Partner |
Saskatchewan |
|
Purolator, UPS |
|
|
|
United States |
|
|
Alaska |
5 to 15 days |
FedEx |
California |
5 to 15 days |
Purolator, DHL, UPS |
San Francisco |
5 to 20 days |
Local Partner |
Hawaii |
5 to 15 days |
FedEx |
Minnesota |
5 to 15 days |
Purolator, DHL, UPS |
Minneapolis |
5 to 20 days |
Local Partner |
Washington |
5 to 15 days |
Purolator, DHL, UPS |
Seattle |
5 to 20 days |
Local Partner |
All other states |
5 to 12 days |
Purolator, DHL, UPS |
|
|
|
International |
TBD |
Local Partner |
* Please note, these lead times are only estimates. Once the orders are in the hands of ergonofis’ shipping partners, it’s out of ergonofis’ control how long they will take to be delivered to your home or office. The lead times shown are the average lead times. ergonofis will not be held responsible for any delays that may occur.
* 5 to 10 business days must be added on top of these lead times for The Alive sit-stand desk and the YouToo ergonomic chair.