Everything you need to know about our lead times.
We are delivering across the USA and Canada.
We ship to Canada and the United States. We do not currently ship to Europe. There are regions in Canada and the United States that we do not ship to. The exceptions in Canada are Northwest Territories, Nunavut, Yukon. The United States' exceptions are Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, North Mariana Islands, Palau, Puerto Rico, Us Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.
Order processing for shipment
The majority of our products are in stock, ready to be shipped from our distribution center in Montreal. So, if you’re looking to make your office space a little more comfortable, we’ve got you covered.
However, due to increased demand, some of our products are out of stock. Rest assured, our production is back up and running, it simply means that the lead times might be longer on some products. You can find the shipping estimate for the product(s) you are interested in below. We’ll update the list every week.
Standing Desks Only
All desks ship via scheduled delivery service.
The Ergo Frame | 3-5 business days
The Shift Desk | 5-10 business days
The Sway Desk | 5-10 business days
The Alive Desk | 5-10 business days
Desks & Accessories
Ship via scheduled delivery service
Desks & Accessories | 5-10 business days
Ergonomic Chairs
Ship via FedEx.
The YouToo Chair | 20 business days
The Small YouToo Chair | 20 business days
The Tilt Ergonomic Stool | 3-10 business days
Accessories
Ship via Courier (FedEx, Purolator, UPS, etc.)
Accessories Only* | 3-5 business days
*Neat Filing Cabinet ships in 5 to 15 business days
* A business day means any day except Saturdays, Sundays, and any holiday.
* Delivery time are calculated from the day of shipping and may vary between 2 to 8 days depending on the location.
Please note that at Ergonofis, we reserve the right to combine the shipment of multiple orders placed within a short time frame and going to the same address. This helps optimize the shipping process and reduce environmental impact. Additionally, accessories purchased at the same time as desks will be shipped together, adhering to the desk's shipping timelines. We appreciate your understanding and remain available for any further questions.
We only ever provide delivery timelines when we are confident we can meet them, and we’re working hard to restock any affected products as fast as possible. We’ll keep you updated if we are able to get your product to you sooner than originally estimated.
If your order includes multiple products (some in stock, some not), you might receive them in separate shipments.
*Please note, these lead times are only estimates. Once the orders are in the hands of ergonofis’ shipping partners, it’s out of ergonofis’ control how long they will take to be delivered to your home or office. The lead times shown are the average lead times. ergonofis will not be held responsible for any delays that may occur.
Transit times (from our warehouse to your home)
Delivery time are calculated from the day of shipping and may vary between 2 to 8 days depending on the location.
The tracking tools will offer a delivery estimate based on your location. If you don’t have a tracking number, this means we will call you prior to delivery to schedule the date and time that works best for you