Terms & conditions
For online payments, ergonofis only accepts payments done through Shopify Payment.
For orders in store or showroom, ergonofis accepts Shopify Payment, wire transfers, certified checks, cash, and credit cards.
Reserve a product
It’s currently not possible not reserve a product on the website. Note that all products in your cart stay available for other clients until you’ve completed the transaction.
This product ships within 10-15 business days. Once your order has been shipped, you’ll receive a tracking number by email. If you need a product to arrive quicker, please inform us at email@example.com and we’ll do our best to help you. Note that shipping fees will be changed for all express shipments.
We ship all across Canada and the United-States. For shipping elsewhere please contact us at firstname.lastname@example.org. Regular shipping is done via Purolator ground. A signature is required upon delivery. If installation is added, our team will contact you set a delivery and installation date based on your schedule.
Damages while transport
Please inspect the desk upon reception. Take pictures before opening any box that has been damaged. If an item is damaged, also take a picture of the item and send us an email at email@example.com. We’ll take care of everything for you in order to replace your product as soon as possible.
Please note that all orders shipped to the United-States may be subject to border fees. These fees must be paid by the client. If the client refuses, the product will be returned to ergonofis and all funds will be refunded except for shipping fees.
We try to ship our products as fast as possible and with no additional border fees. However, it is possible that the customs take longer than expected before allowing the product to go through and it’s possible that they charge border fees. If you encounter any issues or have any questions, send us an email at firstname.lastname@example.org