It has been some time already that I was searching for a sit-stand desk that is both solid and beautiful, the Ergonofis Alive desk is the only desk that fulfilled all my criteria list. However, as I live in Switzerland, the deliviery fees were very high and I wasn't at ease to purchase from such distant company, but with the year end black friday offer that offsetted partially the shipment fees, I decided to bite the bullet and reached out to the customer service team.
What a great customer experience it has been. I have been in contact with Jason from the start and he has provided detailled answers to all my questions on delivery, payments and costs, so at the end of November I have confidently placed my order for an Alive desk to be shipped to Switzerland. Even after my order has been placed, during the following weeks he has given me many updates on the status of my order and sent me pictures of the wood grain for me to choose from.
I finally receive the desk on mid-January, It was extremely well packed in a wooden crate and there hasn't been a single dent to delore, I don't know many companies that go to this extent in protecting their products, so this was a very nice suprise.
The desk itself is a piece of art, with a beautiful wood grain and a nice smooth touch, but at the same time it is super solid and sturdy, there is really no wobble to be felt. I couldn't be more satisfied with this pruchase and with the customer experience and I highly recommend Ergonofis and their wonderful products to anybody that is still hesitating.
Thanks a million to Jason and the entire Ergonofis team, you rock!